FAQ
Can my card get here by x date?
Please note that we cannot guarantee delivery by a specific date, especially for orders placed close to the desired delivery date. We will prioritize processing your order promptly, but once it is with Canada Post, delivery times are beyond our control. Since we offer free shipping, tracking information is not included. Based on our experience, delivery typically takes a few days, especially within Canada, but occasional delays can occur. For peace of mind, please allow at least one week for your order to arrive. When ordering for a specific date, event, or holiday, please consider these factors.
Does it come with an envelope?
Yes! Every card comes with an envelope and is carefully packaged in a cellophane wrap for a polished, professional look.
Is there a tracking number once shipped?
Since we offer free shipping we don’t opt in for a tracking option. Items are shipped out of Toronto, ON so this means it may take extra time for it to arrive to the US or other countries.
Is there a pickup option?
If you would prefer to pick up your order that is totally okay! I am located in the west end of Toronto. Please send me a message before hand so I can arrange a time that works.
Sizing details
Each greeting card is 4.25 x 5.5 inches, or an A2 size card.
Cancellation & Return Policy
Cancellation requests will only be accepted for orders that haven't been shipped. Please note that ew do not offer refunds or accept returns. If we have sent an incorrect or defective item, we will offer a replacement at our cost or issue a refund.